I have been a member of both Netflix and Blockbuster for several months and to me, there is no comparison. Netflix by a mile. I put my Netflix rentals in the mail and Netflix receives them the very next day. They also ship out the next discs in my queue the same day they receive returns. I send in my three discs on Saturday, Netflix receives them on Monday and ships out three more. On Tuesday I get the three that were shipped out on Monday. I return those three on Wednesday, Netflix receives them on Thursday and sends three more that I get on Friday. My Blockbuster service has been horrible. I turn in three discs to the store on Saturday and those will show up in my queue as returned to the store on Saturday within minutes of dropping them off. Every single time, it takes Blockbuster until Tuesday to ship out the next three discs and they do not arrive until Thursday. In the last 23 days, Blockbuster has shipped 12 discs out to me and three of those were returned back to Blockbuster without ever getting to me. A fourth disc shipped out on 3-18-08 (6 days ago) and was supposed to arrive on 3-20-08 and it still has not shown up. I called several times about the slow shipping issue and the poor service continued with no hope of improvement. When I called about this latest issue with discs going back without coming to me, they said it was MY Post Office’s fault. Funny how my Post Office could be at fault when all my other mail is making it and the discs are shipping out from Blockbuster and arriving back at Blockbuster the very next day. In other words, there was no possible way those discs could have even made it to my Post Office and back to Blockbuster over night. To sum it up, I was getting 6 discs a week from Netflix on a three at a time unlimited plan and less than 3 discs a week on the Blockbuster 3 at a time unlimited plan. Yesterday, I cancelled my Blockbuster subscription.
